At a glance
ClinicalIndex Comparison RecordStandardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.
Telephone Consultations for New Patients Being Referred to a Specialist Respiratory Outpatient Clinic
In Brief
A clinical study evaluating telephone consultation and No intervention for Respiratory Diseases. Completed, enrolled 157 participants across 1 site.
Detailed Summary
Consultations with patients by hospital consultants are organised today in a manner which is barely dissimilar from that offered 30 or 40 years ago. Whilst some attempts to improve this process, such as Choose and Book, shorter waiting times and patients' receiving a copy of the correspondence sent to their general practitioner (GP) have improved the situation, there has been little radical change and little thought given to the patient experience. The investigators wish to investigate whether patients' experience of attending respiratory outpatient clinics can be improved by a pre-clinic telephone call with a specialist thereby reducing the number of attendances at the hospital for appointments and investigations and improving overall patient satisfaction.
Study Details
Timeline
Interventions
alternative to face to face consultation for new referrals
no alternative to face to face consultation