At a glance
ClinicalIndex Comparison RecordStandardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.
High Tech and High Touch (HT2): Transforming Patient Engagement Through Portal Technology at the Bedside
In Brief
A clinical study evaluating High Touch, Low Touch, and 2 other interventions for Physician-Patient Relations and 3 related conditions. Completed, enrolled 3,782 participants across 1 site.
Detailed Summary
A large-scale randomized control trial (RCT) of the impact and use of an inpatient tablet-based patient portal embedded in a larger mixed methods study to examine changes in patient experiences and outcomes, and subsequent ambulatory patient portal usage.
Study Details
Timeline
Interventions
Participants receives an in person visit from an "technology navigator" who helps to explain the technology to the patient.
Participants receives a visit from a "patient navigator" who helps to explain how to navigate the hospital system (active control).
Patient receives full-suite access to an inpatient patient portal with bi-directional communication enabled.
Patient receives a limited access version of the inpatient patient portal with bi-directional communication disabled.