At a glance
ClinicalIndex Comparison Record- ✓VA primary care clinic
- ✓Facility director must sign letter of endorsement supporting patient surveys about care experience
- ✓Clinic must identify a champion to serve as point of contact
- ✓Clinic champion has adequate release time for quality improvement project
- ✕Insufficient patient volume to meet sample size requirements
Standardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.
Improving PACT Coordination Across Settings and Services (QUE 15-276)
In Brief
A clinical study evaluating Online Toolkit and Distance-based coaching for Coordination, Administrative. Completed, enrolled 12 participants across 1 site.
Detailed Summary
The Coordination Toolkit and Coaching (CTAC) project aims to disseminate strategies for coordination of care for high-risk Veterans via an online toolkit, while evaluating the benefits of adding a distance-coaching strategy to assist sites with deploying the toolkit's tools. The project's focus is on care coordination across outpatient settings. This multi-site project provides: 1) An online toolkit to support better care coordination for vulnerable patients visiting primary care, 2) Random assignment of participating clinics to either a toolkit or a combined toolkit/distance coaching strategy, and 3) A quality improvement approach with "plan-do-study-act" cycles of improvement, designed to support clinics in a locally initiated effort. The project is recruiting clinics with the goal of improving Veteran experience of care (as measured by a survey called the Hassles Scale).
Study Details
Timeline
Interventions
The online toolkit provides a set of tools that clinics can use to improve their care coordination processes.
The distance-based coach supports included clinics in carrying out a quality improvement project focused on care coordination, either using the online toolkit or other resources determined by the clinic.