At a glance
ClinicalIndex Comparison Record- ✓Age 18 years or older
- ✓Able to read and speak English
- ✓Capable of providing informed consent
- ✓Receiving continuity care from an enrolled clinician
- ✕Currently hospitalized
- ✕Awaiting heart transplant
Standardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.
Communication Coaching to Improve Patient and Clinician Satisfaction in Cardiology Encounters
In Brief
A clinical study evaluating Communication Intervention for Improved Communication Between Clinician and Patient. Completed, enrolled 280 participants across 2 sites.
Detailed Summary
The purpose of this study is to determine the effect of a clinician communication coaching intervention versus control on an objective measure of the quality of communication (primary outcome) and patients' perceptions of the quality of patient-centered care (secondary outcome), both overall and within Black and White patients.
Study Details
Timeline
Interventions
. The intervention will contain elements of Motivational Interviewing coaching but also will teach providers how to address patient emotion and increase the efficiency of their visits. Clinicians randomized to the intervention will receive a tailored communication coaching intervention that includes didactic elements, audio recording encounters and providing feedback, and role-playing.