CI

At a glance

ClinicalIndex Comparison Record
N/ACompleted· 1,553 enrolled
Drug / intervention
Open Access Audio +2 moreother
Likely dose
Not stated in record
Structured eligibility isn't available for this trial yet — see the full criteria in the Eligibility tab below.

Standardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.

Search/NCT04452331
NCT04452331N/ACompleted

An Assessment of Open Access Audio of the Clinical Encounter on Veterans and Their Care

VA Office of Research and Development·interventional·Posted Jun 30, 2020·Updated Apr 3, 2025

In Brief

A clinical study evaluating Open Access Audio, No Access, Patient and Provider Aware of Recording, and 1 other intervention for Hypertension and Diabetes. Completed, enrolled 1,553 participants across 2 sites.

Detailed Summary

The medical encounter can be overwhelming in term of the amount of information discussed, its technical nature, and the anxiety it can generate. Easy access to a secure audio recording from any internet enabled device is an available low cost technology that allows patients to "revisit the visit" either alone or sharing with caretakers and family. It has been introduced and tested outside the VA with evidence that it increases patient recall and understanding and may even improve physician performance. Little is known, however, about whether and to what extent these effects lead to better outcomes, such as improved treatment plan adherence and chronic disease self-management. This study is a randomized controlled trial designed ascertain whether easy access to audio recordings of the medical visit improves patients perception that they understand and can manage their own care, and leads to a variety of improved outcomes, such as better blood pressure and diabetes control, and fewer emergency department visits and hospitalizations.

Study Details

Study Typeinterventional
Allocation--
Masking--
Primary Purpose--
CountriesUnited States
Collaborators--

Timeline

N/ACompletedFinished
202120222023202420252026
First PostedJun 30, 2020
Enrollment StartOct 5, 2021
Primary CompletionJul 31, 2024
TodayJul 2, 2026
Enrollment to primary: 2.8 yearsPosted 6.0 years ago

Interventions

Open Access Audioother

Patient obtains secure access to an audio recording of the medical encounter post-visit that is accessible from any internet enabled device.

No Access, Patient and Provider Aware of Recordingother

Patient does not obtain access to audio recording but both patient and provider are aware visit is being recorded.

No Access, Provider Unaware of Recordingother

Patient does not obtain access to audio recording and provider is unaware visit is being recorded.