CI

At a glance

ClinicalIndex Comparison Record
N/ACompleted· 78,390 enrolled
Drug / intervention
Study 1, Demographics Survey +9 morebehavioral
Likely dose
Not stated in record
Structured eligibility isn't available for this trial yet — see the full criteria in the Eligibility tab below.

Standardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.

Search/NCT04507360
NCT04507360N/ACompleted

Enhancing Engagement With Digital Mental Health Care

University of Washington·interventional·Posted Aug 11, 2020·Updated Aug 3, 2025

In Brief

A clinical study evaluating Study 1, Demographics Survey, Study 1, Next Steps Survey, and 8 other interventions for Engagement, Patient. Completed, enrolled 78,390 participants across 3 sites.

Detailed Summary

This proposal is a partnership between Mental Health America (MHA), a nonprofit mental health advocacy and resource organization, Talkspace (TS), a for-profit, online digital psychotherapy organization, and the University of Washington's Schools of Medicine and Computer Science Engineering (UW). The purpose of this partnership is to create a digital mental health research platform leveraging MHA and TS's marketing platforms and consumer base to describe the characteristics of optimal engagement with digital mental health treatment, and to identify effective, personalized methods to enhance motivation to engage in digital mental health treatment in order to improve mental health outcomes. These aims will be met by identifying and following at least 100,000 MHA and TS consumers over the next 4 years, apply machine learning approaches to characterizing client engagement subtypes, and apply micro-randomized trials to study the effectiveness of motivational enhancement strategies and response to digital mental health treatment.

Study Details

Study Typeinterventional
Allocation--
Masking--
Primary Purpose--
CountriesUnited States

Timeline

N/ACompletedFinished
202120222023202420252026
First PostedAug 11, 2020
Enrollment StartOct 15, 2021
Primary CompletionMay 14, 2024
TodayJul 2, 2026
Enrollment to primary: 2.6 yearsPosted 5.9 years ago

Interventions

Study 1, Demographics Surveybehavioral

Participants will be shown a demographics survey (e.g., age range, gender, income).

Study 1, Next Steps Surveybehavioral

Participants will be shown the Next Steps Survey, which includes 2 items assessing intended next steps on the Mental Health America (MHA) website (e.g., take another mental health test, find a treatment provider near you) and perceived need (yes, no, or I don't know) in addition to the Demographics Survey items.

Study 1, Generic Responsebehavioral

Participants will be provided with the generic/current response to screening.

Study 1, Generic Resourcesbehavioral

Participants will be provided with links to a list of 4 generic Mental Health America (MHA) resources.

Study 1, Tailored Responsebehavioral

Participants will be provided with a response to screening that is tailored to the match between screening score (above or below depression criteria) and expressed need for mental health support (yes, no, or I don't know).

Study 1, Tailored Resources by Demographicsbehavioral

Participants will be provided with links to Mental Health America (MHA) resources tailored to sexuality (Lesbian, Gay, Bisexual, Transgender, or Queer) status and age range.

Study 1, Tailored Resources by Desired Resourcesbehavioral

Participants will be provided with links to Mental Health America (MHA) resources aligned with their expressed interest (e.g., additional screening, self help tools).

Study 2, Controlbehavioral

Participants in the Do-It-Yourself (DIY) control group will receive psychoeducation materials in W0. They will view content as usual (no DIY).

Study 2, DIY tool without AIbehavioral

Participants in the Do-It-Yourself (DIY) tool without Artificial Intelligence (AI) group will be instructed to use the DIY tool 3 times a week.

Study 2, DIY tool with AIbehavioral

Participants in the Do-It-Yourself (DIY) tool with Artificial Intelligence (AI) group will be instructed to use the DIY tool with AI 3 times a week.