At a glance
ClinicalIndex Comparison RecordStandardized by ClinicalIndex from the ClinicalTrials.gov record · verify against the source.
Criteria-based Ambulance Management - Video Indexation VS Standard Indexation On Non-selected Emergency Calls
In Brief
A clinical study evaluating Video streaming (smartphone camera) and Telephone (telephone microphone) for Emergency Medical Dispatch Centre and 3 related conditions. Completed, enrolled 20,539 participants across 1 site.
Detailed Summary
In the Emergency Medical Dispatch Center, all EMS dispatchers were divided into one of two clusters with 11 EMS dispatchers in each cluster. Because of few clusters, a matched-pair (MP) design was used based on the average proportion of the dispatched level of urgency (highest level of urgency used as primary matching criteria), years of employment and the average duration of emergency calls in a 3-months period (1st of January 2022 - 31st of March 2022) before the implementation of video streaming. Newly employed personnel where matching was not possible were randomly assigned to one of the two clusters. Prior to the study period, video streaming was gradually implemented in the intervention group during a 6-months period (1st of July 2022 - 31st of December 2022). Using a cluster randomized setup, the aim was to investigate differences in the management of emergency calls (dispatches) when emergency medical service (EMS) dispatchers use video streaming compared with telephone-only (audio-only) communication. All emergency calls will be randomly distributed between the two clusters.
Study Details
Timeline
Interventions
Adding video streaming as a technical adjunct to the otherwise audio-based-only communication during emergency medical dispatch
Usual care: Audio-based-only communication using telephone during emergency medical dispatch